David Lyon
Horizons

David C. LyonR E S U M Ewww.davelyon.org
909-979-6364print dave@davelyon.org

< EDUCATION
< SKILLS

< JOB EXPERIENCE

< Cal Poly Pomona University, Interim Director, IT&IP Administrative Applications

3801 W. Temple Ave., Pomona, CA 91738 11/2022 to Present

Currently managing a team of 7 analysts covering a wide range of campus applications including Canvas, 25Live, StarRez, SCADA, WebTMA and a host of others across campus departments.

Major projects include the following:

Currently working on stabilizing application support by establishing secondary coverage for major applications.

Established department structure by organizing monthly meetings (Zoom and on-site), holding regular one-on-one meetings, communicating/assisting customers, capturing status reports, and providing regular issues tracking.

Organized problem-solving meetings with customers and other IT management and staff.

Attended many management related training sessions.

Enhanced/augmented tracking system to better track projects, tickets, staff interaction, and applications.

Led a hiring committee to hire a new Application Analyst to coincide with the UConnect career portal roll out. Also served on two other hiring committees.

< Cal Poly Pomona University, Systems Analyst (Expert Classification)

3801 W. Temple Ave., Pomona, CA 91738 6/93 to Present
< Hughes Training Inc., Senior Software Engineer

West Covina, CA 5/87 to 4/93
< AWARDS
< PRESENTATIONS

See http://www.davelyon.org/presentation/index.shtml.

< ASSOCIATIONS